Technical Support Request
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First Name:
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Last Name:
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Installation type:
--Select installation type--
Installed from CD/DVD
Installed from Mac App Store
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Email:
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Where the product is used:
--Select Location--
Home
School
Business
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Quantity of computers affected:
Send me news about product updates.
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Problem Type:
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Product:
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Problem Description:
Please provide any information that you think will help us reproduce your problem.
If you are getting any error messages please include the exact text in your description.
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Your Mac Type:
--Select Mac Type--
Processor (MHz):
Memory (RAM):
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Mac OS X Version:
--Select Version--
How to determine your Mac OS X version
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Version:
--Select Version--
Your Video Card:
How to determine your video card model
Amount of VRAM:
How to determine your amount of VRAM
If your problem is related to printing, make sure you include:
Your Printer Model:
Installed Printer Driver Version:
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